Houston Auto Repair

It is really good to find an auto repair shop you can trust. First the appointment scheduling is great. When I arrived, checked in right away. They even offer shuttle service or will call you an Uber. My Elantra was overheating. They found it to be a really simple fix when they could have taken advantage and installed something I didn't need. Only charged for diagnostic. If you are new to Houston or been burned by another repair shop, I highly recommend Payne's.

Payne's Automotive has a wonderful appointment scheduling system that helps you take care of your vehicles maintenance and repair needs with convenient reminders. They are punctual, feature efficient check in and are happy to keep you informed through the services you choose.

I dropped off my Ford Explorer for an oil change and when I scheduled the appointment I was told that there would be a complimentary shuttle available to bring me home. Unfortunately, it was not there when I dropped off my truck, but instead of telling me I would have to wait for it Paynes scheduled an Uber for me at their expense. Any other place would have asked me to wait or I'd have to make my own way home but they took care of me with no problem. This is our second time using Payne's and we will continue to use them because it is the little things like this that make a lasting impression.

I dropped off my Ford Explorer for an oil change and when I scheduled the appointment I was told that there would be a complimentary shuttle available to bring me home. Unfortunately, it was not there when I dropped off my truck, but instead of telling me I would have to wait for it Paynes scheduled an Uber for me at their expense. Any other place would have asked me to wait or I'd have to make my own way home but they took care of me with no problem. This is our second time using Payne's and we will continue to use them because it is the little things like this that make a lasting impression.

I've taken vehicles to Payne's for a few years now for everything form state inspections to replacing a fuel pump. The are fast, courteous and the place is immaculately clean. They do a great job for a fair price. I recently had them do some work on my Nissan and a few months later I was concerned there still might be an issue. I took it back to Payne's, they examined and double checked all the work they had done and found nothing wrong. So, I could let go of my worry and they did that without even thinking about charging me for it. I highly recommend them.

Paynes's Automotive is my auto place with a 100% customer satisfaction. I highly recommend Payne's Automotive. AWESOME!

I have had my truck serviced at Payne’s Automotive several times in the past. They are very professional and reasonable in price’s.

Outstanding & timely service as always; which is why I've been a customer for a very long time.