5

I have used this shop time and time again, I get what I want done, no worries about adding jobs without notice, I am informed about the recommendation for my vehicle. The company has been good for my 2006, and 2013.

1

Haven’t had my AC working for 8 years, took it here a few years ago and paid $2000 for them to ‘fix’ it, didn’t fix it at all, was still only blowing hot air. Just had a random mechanic come look at it today and he fixed it in less than 20 min. There was a piece of burnt plastic blocking the air from entering the compressor or whatever. Charged me $80. This is why I don’t trust big mechanic shops.

We are sorry for your frustration. All of our repairs come with a 3 year or 36k mile warranty. If the failure of your ac system was related to work we did and was within warranty, it would have been resolved at no charge. We are dedicated to providing honest and reliable repairs that last well beyond the stated warranty period. So, we would love to get to the bottom of this for you. We are unsure of who to respond directly to because we have no history of a customer named Candy B. If you would like to discuss this issue further, please contact the office at 713-895-9948.

- Payne's Automotive
3

Inspection machine was down

5

Excellent service and fair price. Jason and his team are great! Will recommend 100%.

5

Everyone is always very kind. We have had a lot of work done on different vehicles including Honda and work exceeds expectations. Their pricing is fair and the completion time quoted is always acceptable.

5

Took my 2004 Trailblazer in for a motor mount change. Paynes took care of it. It was finished by the next day and it's running so smoothly!! Easy drop off and easy pickup. And for a really reasonable price. Thank you so much,Paynes Automotive.

1

Watch out for the staff in the office (dungeon). That boy turns into a evil 🍅.

5

Great communication and great service.

5

Always get great service from Payne Auto. Keep up the good work.

5