Houston Auto Repair

661 Reviews
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5

I found myself looking for auto shops close by me a while ago. Came across paynes auto motive, looked through the reviews. Decided to give them a try so I went down their myself. 1st experience, not disappointed. Paynes automotive did a great job, actually fixed a problem a DIFFERENT shop gave me. 2nd experience, same thing. They did a great job, highly satisfied. I've been screwed over by certified big name auto shops with commercials on TV and everything multiple times... But since I've started going to paynes auto motive, every time I go to their shop I'm never disappointed. Paynes Auto Motive does a great job, prices are fair, and the amount of time they take to do the job and get it done is also great. The mechanics & technicians in the back know what their doing. The gentleman in the front desk is also very helpful, kind, and shows great customer service. I have nothing but positive things to say about Paynes, great shop, highly recommended. You won't regret going to them. This is not a paid review I am a real customer, hardly leave reviews but Paynes never let down so I had to do it. ☆☆☆☆☆

Thank you Mike! We appreciate the time you took here to share your experiences with us. We are here for whatever you need for your Cadillac XTS. When coming to us for oil changes & general service we will help you keep your vehicle in the best condition possible.

- Payne's Automotive
5

Awesome place. Knowledgeable, honest and super reliable. The only one issue for me at time is that the place is not open on Saturday (weekend). Many thanks for the great work on my truck. Update November 2019. The "service engine soon" light came on. Took my S2 pickup to Payne's. After diagnosis and replacement of needed parts, the truck drives like new for a 2002. Payne's closed shop early on that day so they delivered my truck to my work place. This is equivalent to Lexus service in my opinion. Many thanks again. Update February 2020. New problems with an old truck again. They fixed it up and it is driving good once again. Thanks to the team at Payne Automotive

Hai, we appreciate the vote of confidence. With respect to Monday thru Friday being the days we are open, remember we have the shuttle so we can take you to work or home when you drop off and we will pick you up when we are done. Update 11/18/19 - Thanks Hai! Always happy to serve. Glad we got the problem with your 2002 Chevy S10 resolved and look forward to helping you keep your vehicles in great condition.

- Payne's Automotive
5

As usual the front desk was friendly and the service tech did a great job in a short amount of time. Cost must less then if had gone to dealer for service. Payne's is my go to for car and truck service.

Thanks Sabrina! We are always here for you.

- Payne's Automotive
5

They’re all super friendly and the place is squeaky clean (unlike any other oil change place)!

5

Us usual, quick service, fair price, family own, always explaining what was done and why (if you are asking and incline to mechanics). Love it!

Thanks Jerome!!! We appreciate customer's questions and want to help them understand what we are doing and why.

- Payne's Automotive
5

Excellent service!! I got my car inspection here at it seriously took like 15 min. Their waiting room is also pretty nice. I’ll definitely come back here for my next car check up.

Thank you Whitney for trusting us with your Toyota Corolla. We are here to help with oil changes or anything else you might need.

- Payne's Automotive
4

Very busy auto shop! Employees are friendly

Thanks Dean! Even though we are busy, we will always take the time to help and hopefully you felt that way.

- Payne's Automotive
5

I love this place. They are very nice and do very good work. They do not over price you like some places I've been to. My car was ready in one day. I highly recommend this place for your car services!

Thanks Leticia. What you experienced is what we do for every customer every time.

- Payne's Automotive
5

The best customer service. 1:1 attention, not pushy, gave me options and priority order of repairs! Nice experience.

Thanks Gilma! We want every customer to have a "nice" experience although auto repair may not always be fun for the customer.

- Payne's Automotive
5

Good work for a fair price.

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