5

This auto place is a wonderful place to take your car. They are able to look at the car very quickly and provide a estimate for the repairs. The work is done promptly. They are also very personable to deal with!

Thanks Karen! We are always here to help if you need us.

- Payne's Automotive
5

Friendly and professional service

5

The office and waiting room were extremely clean and comfortable. The receptionist was also really friendly. I made an appointment and services started as soon as I arrived.

Thanks Renata! I hope your first impression will keep you coming back anytime you need automotive services.

- Payne's Automotive
5

The entire staff was courteous and professional and I felt throughout the entire process like they genuinely cared about me, my kids, our safety, and my vehicle. Will absolutely return for any future issues and will absolutely recommend to friends and family.

Thanks Gretchen. We met our objectives. That is the experience you should have every time you visit us.

- Payne's Automotive
5

Friendly people that provide quality and timely service.

Thanks Darrell!!! Those are 3 of our primary objectives each and every time you come in.

- Payne's Automotive
5

I have been going to Payne's Automotive for many years and the service is always excellent. I never have to go back for the same issue. They are very thorough and Jason takes the time to explain to you exactly what the problem is on a level where you can understand. Their shuttle service always takes me back home as soon as I arrive to drop off my vehicle and that means the world to me. They are certainly a 1 stop shop. I'm so glad that i live so close to them. Definitely 5 star service! Felicia C. Lewis #SatisfiedCustomer ❤

Felicia, thank you for your kind words and the confidence you have placed in us. We will continue to earn that confidence each and every time you come in.

- Payne's Automotive
5

My first time visiting Payne's...GREAT reception and QUALITY work!

Thanks Fidel!!! Whenever you need us for anything else, we are here for you.

- Payne's Automotive
5

Great!

5

Great job. Very friendly.

Thanks Jay!!! Come back whenever you need anything from oil changes to repairs.

- Payne's Automotive
5

Absolutely outstanding customer service. A month after a costly repair, came back for a check engine light which ended up being a minor issue (old engine, burning oil). No diagnostic charge for the return visit, and threw in a complimentary oil change. I will never take any of my vehicles to any other shop in Houston. You have won my business for life. Would rate higher than 5 stars if I could.

We appreciate your comments Jonathan. And we appreciate you as a customer.

- Payne's Automotive