5

Absolutely outstanding customer service. A month after a costly repair, came back for a check engine light which ended up being a minor issue (old engine, burning oil). No diagnostic charge for the return visit, and threw in a complimentary oil change. I will never take any of my vehicles to any other shop in Houston. You have won my business for life. Would rate higher than 5 stars if I could.

We appreciate your comments Jonathan. And we appreciate you as a customer.

- Payne's Automotive
5

I highly recommend Payne's if you are looking for a Auto Shop that sets themselves apart in an industry that often leaves you questioning if what was quoted to you is actually what is needed. I have been taking my vehicle here for almost 10 years and not once have I been disappointed with the service. If your car can make it to this shop, this is the the place to go.

Thanks Aaron. You and your family have been loyal over the years. That's what we like - long term relationships.

- Payne's Automotive
5

Professional service and courteous staff -

Thanks Duane. If it is ever not that way, please let us know.

- Payne's Automotive
5

Payne Automotive is dependable, and does not start work on your vehicle before informing you of the problem (s). I refer Payne's whenever the opportunity arrives.

Mary, we appreciate you so much. Thank you for your loyalty.

- Payne's Automotive
5

As always, a correct diagnosis and same say correct repair. Thank you all so much!!

Thanks for your kind words Sharen.

- Payne's Automotive
5

We have been customers of Payne's for many years. We find them to be honest, reliable and thorough in the work they have done on our vehicles. We highly recommend them.

Thanks Irvine. If ever you do not receive the same level of service, please let us know.

- Payne's Automotive
5

I recommend anybody on the north west side of Houston to Payne’s automotive five star hands down respectable people they take pride in fixing on your vehicle real honest staff members in mechanics if it’s broke they can fix it.....

Thanks Josh. Hope you were able to get the warranty work done at the other place. Honesty is ALWAYS the best policy.

- Payne's Automotive
5

I had a flat tire while driving down Bingle and pulled into this business. I planned on calling AAA to tow me to another business (where I have a warranty on my tires). After I pulled in, I approached the guys in the office and they tried helping me by filling my tire (and would not let us pay for this). All I had approached them about was if I could sit and wait for AAA in their parking lot. They also let me use the restroom while waiting, as well as offered me something to drink. Because of this experience, I will be coming to this location in the future to have my car worked on. As a single mom, when you find honest, NICE, people it hits home!! I CANNOT THANK YOU ENOUGH FOR YOUR KINDNESS TO ME!

Hope your day finished better than it was going when you first got here. Come back to see us!

- Payne's Automotive
5

They do a very good job and has reasonable prices. Very nice to their customers

Shawniqua, we try to treat people the way we want to be treated. Thanks for your vote of confidence.

- Payne's Automotive
5

I've used Payne's several times for both my truck and my wife's SUV. Each time they gave a fair price and did they did it right.

Thanks Mike. We want you to have a positive experience all the time. If ever you don't, please contact us.

- Payne's Automotive