Houston Auto Repair

Clean, professional, friendly and skilled. That pretty much covers it all.

I've been here twice now for some repairs and service, and will be going back next time my car has issues.

A very professional local garage. They aim for honesty and lasting relationships...they do a good job at explaining what needs to be done and why, which helps lessen the blow of unexpected repairs, and provide a shuttle service for your convenience. If you live near Payne's it is a good safe bet for your car needs. They also do inspections, and I recommend them for that over less reputable inspection stations in the area.

After nearly fifteen years with a well known franchise and many hiccups and headaches along the way I decided to look for someone else. It wasn't a slam dunk decision as their are quite a few repair shops with good to great rated stores, per Yelp in my area but Paynes was the closest. Went in for the TPMS which I'll get to momentarily and Paynes discovered something a chain didn't in my previous visits, brake shoes worn down to near 10% and needed changing. I opted to have the work completed and it was done right the first time which was refreshing. I once upon a time left that "big chain of a franchise" only to find out I had NO BRAKES. Yea, quite the white knuckler. Now back to the Tire Pressure Monitor Sensors. Paynes diagnosed that 2 out of 4 were inoperable and that was causing the light to stay on. After an estimate that was '$10 higher per' than said franchise I mentioned previously I opted to have the work done. Jason, I believe the assistant manager to his father Dennis informed me they would have to be ordered. Not a problem. The next day they arrived and installed. Picked up my vehicle and was quite satisfied. Unfortunately the TPMS light came on 30 min. into my trip but hey, I've been without working ones for nearly a year so with them under warranty (for 2 years/24k) this WASN'T A BIG DEAL to me especially with it being a Friday. I showed up the next Monday, informed Jason of the situation and all they needed was to be reprogrammed. Jason and Dennis kept me informed throughout the process and as a new customer I plan on returning again as my Suzuki warrants. A+

Good professional service, as usual!

Great Work and SUV was ready when they said it would be ready Great customer service!!

Only been here for state inspection but quick, easy service and seems professional. Would recommend it as a place to take your car and would feel comfortable getting any maintenance that was needed done

Superb customer service is a live - Payne's Automotive is amazing and it has been a long time since I received that level of service. Thank you to Jason and his team! Job well done! I'm was a new customer but now, I am certainly going to be a repeat customer. I'm rating them 5 out of 5 stars!

I have been a very satisfied customer with,Payne Automotive for years. They are reliable, dependable, and trust worthy, most importantly a Christian family.

Really easy to set an appointment. Clean facility. Nice staff members. I've only gone for an inspection, but I'd definitely go back for service.